Burrington Game Farm will issue customer with an order form. Customer to sign and return confirming quantity required, price & agreed delivery week. Once returned Burrington Game Farm will issue deposit invoice and once paid the order will be secured.

A 50% deposit is required on orders & payment must be completed prior to or on delivery of poults.

Deliveries are planned with 7 days notice to the customer. It is the customer/keepers responsibility to postpone delivery if bad weather is expected, Burrington Game Farm will work with customer/keeper to re-arrange delivery date.

In the event that the customer is unable to accept delivery as arranged, Burrington Game Farm will endeavour to re-arrange delivery or re-sell stock at a cost of 15 pence per bird, per week to the customer.

Any health issues with poults within 48 hours of delivery are to be reported to Burrington Game Farm IMMEDIATELY. Burrington Game Farm will send out our dedicated vet at our expense. If Burrington Game Farm is found responsible then we will cover all vet & medication expenses or replace stock if required. If Burrington Game Farm not to be found at fault then customer to incur all related expenses.

Burrington Game Farm holds all records of medications used during rearing which is available upon request.

In the unfortunate event of Burrington Game Farm contracting a notifiable disease, resulting in stock to be culled, or movement restrictions put in place, then Burrington Game Farm will endeavour to refund any deposits paid back to the customer. Burrington Game Farm is not responsible for any loss of revenue from the shoot.

Laying stock will have routine veterinary health checks throughout the laying season to ensure good health of the birds. Due to the nature of the bird, Burrington Game Farm hold no responsibility if ex-layers catch disease due to poor weather or husbandry from the customer post delivery.